Mastering Communication: The Key to Thriving in Business

In today’s fast-paced, interconnected world, the ability to communicate effectively is more than just a soft skill—it’s the foundation of leadership, collaboration, and lasting success. That’s the compelling promise behind Say It Skillfully: Speak Up. Make Your Words Matter. Win Together, a transformative new book by renowned executive coach Molly Tschang and legendary leadership expert Marshall Goldsmith.

This essential guide to powerful communication is bolstered by contributions from two titans of leadership: a foreword by Ken Blanchard—whose thought leadership has influenced millions—and an epilogue by Alan Mulally, the former CEO of Ford and Boeing, celebrated for steering both companies through turbulent times with clarity, conviction, and exceptional communication.

At its heart, Say It Skillfully is a practical roadmap for anyone who wants to become a more confident, thoughtful, and impactful communicator. Whether you’re leading a global enterprise or contributing to a small team, the book offers valuable tools for overcoming fear, engaging in challenging conversations, and cultivating meaningful human connection through words.

Tschang and Goldsmith blend their decades of experience to demystify the skills needed to speak up with courage and purpose. They emphasize that communication is not just about talking—it’s about making your words count, listening actively, and inspiring positive change.

A standout theme of the book is the importance of courageous conversations. Many people avoid difficult discussions out of fear—fear of rejection, of creating tension, or of getting it wrong. Say It Skillfully offers step-by-step strategies to help readers navigate those pivotal moments, showing how facing hard truths with honesty can deepen trust, resolve conflict, and unlock growth.

The book also explores the nuances of feedback—both giving and receiving it. Tschang and Goldsmith teach that feedback, when approached with empathy and openness, becomes a catalyst for improvement. Readers are guided on how to deliver constructive feedback that uplifts rather than alienates, and how to embrace criticism without defensiveness.

Another powerful message in the book is the value of fostering open communication cultures within organizations. When people feel heard, safe, and respected, they are more engaged, innovative, and resilient. The authors provide leaders with actionable methods to cultivate transparency and create environments where dialogue—not silence—is the norm.

What truly elevates this book are its real-world applications. Through vivid stories and practical examples, readers witness how these communication principles come alive in boardrooms, team meetings, and even personal relationships. The lessons aren’t abstract—they’re instantly relatable and applicable.

Ken Blanchard’s foreword offers a thoughtful entry point into the book’s message, emphasizing that clear, compassionate communication is the cornerstone of outstanding leadership. His perspective primes readers for a journey of learning, reflection, and growth.

The book’s conclusion, penned by Alan Mulally, brings weight and clarity to the discussion. Drawing from his iconic leadership tenure at Ford and Boeing, he shares firsthand how transparent and values-based communication can drive alignment, resilience, and extraordinary outcomes.

Whether you’re a CEO seeking to strengthen your leadership presence or a rising professional aiming to grow your influence, Say It Skillfully is a must-read. It empowers readers to use communication not just as a tool, but as a force for positive impact—both in business and in life.

Available starting May 20th in print, ebook, and audiobook formats, Say It Skillfully: Speak Up. Make Your Words Matter. Win Together is an indispensable addition to any professional or personal development library. Elevate your voice. Amplify your impact. Transform your conversations—and your future. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy

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